
DESIGN & DEVELOP
Snapdragon is ready to go with a team of experienced UX designers and engineers. We can start agile development from scratch or use our resources to supplement and boost the team you have.
THE VISION WORKSHOP
For Stakeholder Alignment
This 2-hour workshop is the best way we know to kick off a new project. We will gather a team of 5-7 diverse stakeholders and work our way through a series of exercises.
In this workshop, you'll:
Level-set project goals
Define project scope
Record hypotheses & assumptions
Determine measurable outcomes
Resolve alignment issues
Co-create an inspiring vision
Create a living record to maintain alignment and organization
Leave with a template you can use for future projects
This workshop helps guide the entire project, especially research. Plays well with The Research Sprint.
THE VISIONARY DESIGN SPRINT
Rapid Prototypes
All you need to develop and test a prototype in under a week. Just bring an open mind, a willing team, and a problem to solve. No special skills or previous experience needed. We'll do the rest. We're experienced facilitators of Google Venture-style design sprints. Our method, The Visionary Design Sprint is a 3-day version of the classic 5-day sprint. We use our own tools to leapfrog to success.
We'll spend 3 days together from 10am to 4:30pm. On day 4, we'll be heads down to set up your prototype and we'll test it on day 5. The following week, we'll present the insights and share highlight clips from testing with recommended next steps.
The benefits of our method:
More fruitful than a retreat or team-building activity -- for about the same price
May result in amazing new products and services
Outside facilitation reduces bias and hierarchy
Less downtime for your team
Focus on the creative process
Stop stale thinking and unconscious assumptions
Start thinking bigger and long-term
Outsource busywork, like recreating a prototype sketch in digital form and scheduling participants
Check out a recent project that led to a new app for a client.
THE USER EXPERIENCE AUDIT
Expert Guidance
With years of experience, our staff has the capabilities and expertise to take your user experience to the next level. At Snapdragon Strategy, we combine our insights and skills to review your current user experience, including:
Team process and tools
Information architecture
Content strategy
Workflow and conversion funnels
Visual design and hierarchy
Interaction design
Heuristics
Metrics gathering methods and KPIs
We'll look at the strengths and weaknesses of your existing systems and create an action plan to evolve your UX design, tools, process, and platforms. This, in turn, transforms your company. We’re proud to help shape and improve how our clients structure and manage their user experience.
SERVICE DESIGN
End-to-End Excellence
Service Design connects customer experiences to internal process and covers everything from operations to backend systems, customer touch points, and communications.
Snapdragon Strategy create blueprints to identify:
Process improvements
New interactions
Opportunities for organizational change
To do this, we'll talk to your customers and facilitate Design Thinking workshops that create task-forces of multidisciplinary teams. We'll divide and conquer to understand the hero's journey through your organization. We'll share insights as we go, to drive awareness of systems and the impact of issues. And we'll work with you to handle low-hanging fruit and assess longer-term needs.
UX DESIGN
More Than Just a Pretty Interface
Need to design a new application, website, or e-commerce store? Let us take that off your plate.
UX design services we manage include:
Requirements validation
Information architecture & hierarchy
UX Process from low-to-hi fidelity
Visual design
Interaction design
Wix, Squarespace, and Wordpress
Shopify
CONTENT STRATEGY & COPYWRITING
Make an Impact
Smart content strategy ensures messaging that's on-brand and developed with your customer needs and pain-points in mind. Shira has worked for Google and Accenture as a senior content strategist. She and her team are adept at creating everything you need from a messaging standpoint.
Content audit of existing messaging
Messaging frameworks synced to personas
Brand writing guide
UI Text style guide
UI writing, from labels to tooltips
Publishing guidelines and checklists
Social media guidelines
Editorial calendars
Copywriting
Whether you need high-level strategic consultation or someone to dive into the details and develop content, Snapdragon Strategy gets it done.
CODE IT
Make it Real
We manage product development through our partners in the Bay Area and offshore. Depending on your requirements and budget, we'll create a proposal.
When you're ready to move forward, we'll set up and manage the engagement. We'll walk you through the process and keep you informed with weekly status reports.
Stay as involved or hands-off as you like. Some of our clients attend daily standup and some check in with us weekly just for demo day.
If you're ready to see your vision in code, we're ready to help.