Content Design
Organizations
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Autodesk
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AT&T Interactive
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Hewlett-Packard
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Facebook
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Google (Maps, smarthome)
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BrightRoll
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Yahoo!
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Orchid
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WeightWatchers
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GetFeedback (Survey Monkey)
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LA County Department of Public Health
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Centers for Medicare
Activities
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Project vision alignment
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Top tasks workshop
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Customer journey mapping
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GV design sprint facilitation
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Content-related research
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Persona design
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Content audits
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Messaging frameworks & modeling
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Content development / UX writing
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Tooltips, guidance, and documentation
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Product guides / walk-through
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Release notes
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Wordlists and taxonomies
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Content style guides
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Quick reference guides
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Governance and process design
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Change management
Tools
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Optimal workshop
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Usertesting.com
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Survey tools
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Notion
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Word/Excel/Gdocs
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Airtable
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Miro/Mural
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Figma
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Marvel
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Proto.io
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Lucidchart
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Powerpoint/Keynote/Slides
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Screaming Frog
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SEO tools
Samples
In order of recency, spanning 2012-2021